Reviews Management

Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying.

Our tool helps you to monitor, analyse and comment on customer reviews on Google My Business. Professional review management helps you to keep in direct contact with you customers. Engage your followers, and build new relationships with prospects—all in real time.

Let’s Get Started
REVIEWS MANAGEMENT

Features

Review Leaderboard

Instantly see which locations are performing best and worst, with an easy-to-use overview.

Review Inbox

Monitor, read, and respond to reviews in a single inbox.

Respond to your customers

Respond to reviews left by your customers in just a few clicks from your interface. Create reusable and customizable review response templates that save you time.

Review Labels

A tool that can be used to categorize reviews with similar characteristics within your account to help organize and prioritize.

Support Tickets

Easily convert reviews into support tickets and assign them to your team to ensure every customer issue is resolved quickly. View all comments and status changes for each ticket to keep everyone on the same page.

Team Workflows

Give different teams and employees exclusive access to individual features.

Analyse Reviews

Monitor and understand review sentiment over time.
Uncover trends, analyse performance, and prioritize the next steps.

Reviews Management

Frequently Asked Questions

Whether you have 1 Business Profile or 10,000 Business Profiles,LMB simplifies your task by bringing all these profiles into single dashboard.

No, We currently don't work with citations in this phase.

 Yes, we are an approved google business profile API partner of our functionality adheres to the Terms of Service.

Making changes to a Google Business Profiles through the API is considerably safer than making the same changes via the GMB dashboard itself.